A curated directory of authoritative public sources for PSAP contact data, 911 outage reporting frameworks, and public-safety telecommunications standards. Use these directly — that's what they're there for.
What this page is — and isn't. Greenway curates this list as a public service for carriers, PSAPs, EMS centers, and operators working in the 911 ecosystem. We do not maintain a master national PSAP database, and we do not republish or warrant the accuracy of the data hosted at any linked source. Please consult the original publishers for the authoritative version.
Federal and industry-maintained registries of Public Safety Answering Points and 911-related contact information.
The Commission's master list of US Public Safety Answering Points, with FCC PSAP ID, name, state, county, type (primary/secondary), and address. CSV-downloadable. Updated periodically by the FCC.
The professional standards body for 911. Publishes NG911 standards (i3, ESInet), training, and certifications. Many state-level 911 boards align with NENA standards.
Association of Public-Safety Communications Officials. Standards, advocacy, and certification for public-safety communications professionals.
Federal coordination office for 911 services, hosted by the National Highway Traffic Safety Administration. Publishes the National 911 Annual Report and state-level 911 contact information.
Where the rules live, and where the regulators expect notifications to land.
The FCC system through which communications providers report significant network outages. Required reporting venue for many carriers.
Voluntary FCC reporting system activated during major disasters (hurricanes, wildfires) to collect operational status from communications providers in affected areas.
The Third Report and Order requiring providers to notify PSAPs of qualifying 911 outages within 30 minutes, in a standardized format. Effective April 15, 2025.
Open FCC docket on strengthening Next-Generation 911. The Commission is accepting comments on NG911 transition, ESInet interoperability, and PSAP modernization.
The FCC bureau overseeing 911, public-safety communications, network reliability, and homeland security telecommunications matters. The bureau's pages are the authoritative entry point for current rules and notices.
Federal authority overseeing the nationwide public-safety broadband network. Relevant for any operator providing services that touch FirstNet-connected first responders.
Groups that publish standards, training, advocacy positions, and operator-to-operator coordination.
Advocacy and resource organization for community-owned and locally-rooted broadband networks.
Industry organization serving rural telecom operators with advocacy, regulatory engagement, and shared resources.
National coordination office for Emergency Medical Services. Resources for EMS agencies, data systems, and federal EMS policy.
Most US states maintain their own 911 coordinator or board with authoritative contact information for PSAPs operating in that state. These are the closest thing to an authoritative source for current PSAP contact data at the operational level.
Greenway's Disaster Recovery as a Service operates the PSAP contact database you provide, monitors 911 call paths in real time, and dispatches FCC-22-88-aligned PSAP notifications inside the regulatory window.
Tell us about your call volume, your build, or your back-office bottleneck. We'll route you to someone who can actually help.